COME LET’S SHAKE HANDS
Initial Training
Overall a Café management training Front-of-the house procedures: café and special occasions Back-of-the-house procedures: food preparation Marketing, merchandising and customer service training
Ongoing Support
Field visits from and Café representatives Phone access to experts in each functional area. Ongoing consultation on management and sales. Ongoing consultation on staffing and operational issues. Development of new products and procedures Business catering program development and training Seasonal business gifting training.
Proprietary Programs
Use of trademark/trade names Use of proprietary recipes and procedures Customized management software Use of confidential operations manual and systems Protected territory
Getting Started
Site selection criteria Of-the-shelf building designs and assistance Buildout/construction guidance. Access to established supplier network