Queue Café is a real opportunity for the Franchisee compared to other business in the same field. Queue distinguishes itself from other specialty cafés due to its consistency, quality and possibility of high ROI%.
Overall a Café management training Front-of-the house procedures: café and special occasions Back-of-the-house procedures: food preparation Marketing, merchandising and customer service training
Field visits from and Café representatives Phone access to experts in each functional area. Ongoing consultation on management and sales. Ongoing consultation on staffing and operational issues. Development of new products and procedures Business catering program development and training Seasonal business gifting training.
Use of trademark/trade names Use of proprietary recipes and procedures Customized management software Use of confidential operations manual and systems Protected territory
Site selection criteria Of-the-shelf building designs and assistance Buildout/construction guidance. Access to established supplier network
Grand opening materials, strategy and assistance. Access to Library of advertising and promotion graphics Ongoing marketing consultation and ideas
Quality Assurance and Purchasing Support
Vendor management support. Established distribution techniques. Product enhancement and/or vendor sourcing. Quality assurance programs.